FLADCO News

Keep your shop stocked while saving time and money

Posted by Mark Mackson on Jan 26, 2022 10:23:52 AM

We all know that supply chains are frayed worldwide, so a reliable provider of shop supplies is critical these days.

Here's to Even More Momentum in 2022

Posted by Mark Mackson on Jan 5, 2022 2:15:18 PM

The automotive industry just had a crazy year that included record-setting profits and painful shortages. We enjoyed being part of it – even the most challenging aspects. That’s because working with our dealership partners and elite providers surrounds us with some of the best people in the industry.

Happy Holidays From FLADCO

Posted by The FLADCO Team on Dec 22, 2021 2:32:50 PM

We send warm wishes for the holiday season and all the best in the coming year to our many talented customers and providers. Have a safe, happy and healthy holiday season. We’ll see you all next year!

GAP coverage is a great tool for delivering value to customers while boosting F&I revenue, but all dealers have felt the pain of chargebacks due to early cancellations.

One quick call could lower your costs by 40%

Posted by Chris Griffey on Nov 11, 2021 11:52:11 AM

The current supply chain environment has made budget season even more difficult and booming inflation means cutting costs is critical.

A Cox Automotive study this month showed that 57% of dealerships face staffing challenges, and 80% expect them to get worse. This is hitting service bays especially hard, where qualified technicians are particularly hard to come by. Coupled with parts shortages, it’s really eating into the bottom line for many dealers.

Kent Automotive is a proven provider for getting dealerships the critical parts they need, but they’re also an innovative partner in the drive for increased profits.

Delight customers while increasing F&I profits

Posted by Mark Mackson on Sep 22, 2021 8:47:50 AM

RoadVantage has claimed a Diamond Dealers’ Choice award for F&I products for five years running because it delivers profit and increases customer satisfaction. RoadVantage works for dealers in the F&I office, and then keeps delivering for years to come thanks to a customer-friendly claims service that packs outstanding value and builds customer loyalty.

Capture all the service business you can

Posted by Mark Mackson on Aug 25, 2021 8:20:12 AM

As vehicle sales continue at an incredible pace, it’s understandable if the service side of your business is not top of mind. But keeping your service department busy adds a lot to your bottom line while building customer loyalty and generating even more sales floor traffic.

Reynolds & Reynolds’ ReminderTrax makes it easy to send print or e-mail reminders to current or lapsed service customers. The reminders promote your dealership and deliver personalized reminders relevant to each customer, covering things like service intervals, thank-you notes and more.

ReminderTrax is also perfect for connecting pre-owned buyers with your service department because it is not tied to certain vehicles like OEM programs. And as hot as the vehicle market is, you’ll always want more sales traffic. One recent estimate showed that 70% of loyal service customers become buyers at a dealership. Building that loyalty with ReminderTrax is simple and effective.

The ROI on this program is incredible, with a $92 return for every $1 spent. And thanks to online reporting metrics, you’ll be able to determine which pitches are working and fine-tune your tactics.

Contact FLADCO to learn more.

 

Dealer Communications From a Team That Gets It

Posted by Mark Mackson on Jun 23, 2021 6:00:00 AM

Ensuring your customers and prospects reach you means more than a great phone and messaging system. Dealerships need to be able to communicate in any way customers choose, whether that’s voice, mobile, messaging or online.

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