FLADCO News

Killing Your Customer Satisfaction Level Along with Your Customer's Batteries?

Posted by Mark Mackson on Jun 7, 2017 6:00:00 AM

We’ve all been there. You’re at the doctor’s office and you pull out your phone to pass the time in the waiting room. Maybe you’re scrolling through social media, checking up on the latest news, or just about to beat the next level in that new game you’re addicted to when the dreaded low-battery warning pops up on your screen.  What are you going to do for the next half hour?  

There’s nothing more frustrating than wasting time with nothing to do. Many dealerships are beginning to recognize this, and in fact many OEMs are now requiring dealerships provide their customers with mobile device charging stations in order to remain compliant with brand standards.  Here are three reasons why a mobile charging station is important to help increase your customer satisfaction level: