FLADCO News

Three Ways to Make Lifelong Customers

Posted by Mark Mackson on Oct 19, 2017 6:00:00 AM

Information provided by Reynolds & Reynolds
Read Time = 1 minutes

There are 860 new car dealerships in Florida, according to the Florida Automobile Dealers Association, and each of them would gladly service your customer’s vehicle. How do you make sure they come back to your dealership?

Bringing in Customers for Recall Repairs

Posted by Mark Mackson on Oct 19, 2017 6:00:00 AM

Information provided by Reynolds & Reynolds
Read Time = 30 seconds

From seatbelts to airbags and more, recalls in 2016 did their best to keep up with 2015, which was a record automobile recall year. The NHTSA requires manufacturers to send notices to vehicle owners, but even so, thousands of recalls go unrepaired every year. These open recalls represent real opportunities for dealerships because customers often have other service work performed when they bring their vehicle in for a recall repair.