Dealership Testimonials 

fladco testimonials

FLADCO improves profits while saving time, money and worry

Customer satisfaction drives dealership profitability. Any time spent away from meeting customer needs is time wasted. FLADCO gives you that time back. Our fully vetted, certified vendor programs connect dealerships with a slate of best-in-class vendors who provide everything needed to run a very profitable dealership.

"We have used the FLADCO vendor programs for decades and have experienced tremendous customer support and profit improvement as a result. We have used virtually all of their vendor programs—from automotive chemicals to forms and printing—all with positive profit results!"

- Jerry Morgan, Executive Manager, Jack Wilson Chevrolet Buick GMC

"Our dealership departments have been using FLADCO vendors for nearly 20 years. We have found them to be extremely competitive in their pricing but, more importantly, we can trust that the vetting has been thorough and the vendor is monitored for ongoing compliance. This gives us “peace of mind.”

We have experienced non-FLADCO vendors who have portrayed themselves as a FLADCO vendor, causing undue performance and profit risks. Therefore, I always say, “FLADCO first” in all procurement decisions."

- Nathan Potratz, Executive Manager, Gordon Chevrolet

“We asked FLADCO to review several areas of spend. They made cost savings recommendations in a low pressure manner and were there every step of the way in implementing the new programs.

We realized better than a 20% savings on our shop supplies and were able to consolidate multiple vendors to just one.

When we opened our new West Palm Beach location, we turned to FLADCO as a resource. Their furniture design team showed us options, and we wound up utilizing them and saved thousands of dollars. They also provided us with restroom dispensers at no charge, and we are saving better than 15% on restroom and cleaning supplies at all of our locations.

We always find them to be a great resource for supplier/vendor management. Most recently, we have partnered with FLADCO and United Car Care as our Vehicle Service Contract provider and have quickly realized an increase to PVR. I highly recommend you talk to them about reducing expenses and increasing the bottom line."

-Ramin Farahmand, Dealer Principal at Florida Fine Cars

"At Kendall Mitsubishi we were utilizing a janitorial company for the cleaning of our dealership and they were stocking the restroom supplies. Costs were hard to control and management was becoming time-consuming. As I usually do, I turned to our FLADCO representative for consulting. He offered us a solution that allowed us to control our spending without adding additional work for our staff. They even provided us brand new dispensers and installed them as well at no upfront cost.

FLADCO is a true partner; our uniforms, shop supplies, office supplies and warranties all are through the FLADCO program."

- Omar Pernia, Dealer Principal at Kendall Mitsubishi

“I had FLADCO perform an invoice review for a 3 month period for all shop supplies, janitorial and office supplies. The information they presented to me was quite compelling and after a few small changes were made in my store alone, the expense savings exceeded 20% annually. Along with the savings, this gave us the opportunity to consolidate billing to one provider for almost all of the shop's needs and the necessity for excess billing to be handled by the accounting office.

I strongly believe that many dealers could benefit from their services and in turn save some expense in areas which it appears are commonly exploited by our vendors.

Twenty percent to me is big money, and I think the same could be said for any automotive group as well."

- Evan Doel, Service Director at Crown Kia

“Whether it's shop supplies, janitorial services, forms & printing or uniforms, we have found FLADCO to be a trustworthy partner for more than 20 years. It's like having our own purchasing department without the cost!

Not only that, but FLADCO also serves an additional level of customer support. Although rare, when a vendor issue arises, Ian and FLADCO are right on top of it and get results. I recommend that all dealers have FLADCO do a review of their current spending. It's done at no cost to the dealership and shines brightly on spending habits in your dealership."

- Earl Stewart, Dealer Principal at Earl Stewart Toyota

“I wanted to take the time to recognize a multitude of assets we have found with your company.  From the thoughtfulness of our assigned representative, to the analytical costing audit that combined several products we were receiving to one bill at a substantial savings.

We would recommend FLADCO to any company seeking a personal touch, consolidated billing, and improved economic standing."

- Jim Martin, Fixed Operations Director, Eagle Buick GMC

“We've utilized FLADCO for several years now and have had several instances where they were able to assist us with our operations.  I particularly like the FLADCO Rep and appreciate the level of personal attention and dedication that he puts forth with our dealership.  I highly suggest other dealers utilize their services to streamline their operations and review the profitability."

- Jack Ferrara, Nissan of Venice, Service Manager

“A few years ago. we world worked with our FLADCO rep to do a full analysis of our vendors, he identified several areas where we could reduce our expenses and streamline our operations.  Sometime after that our CFO conducted an individual analysis and found out that FLADCO saved us more money than they initially projected.   We have since utilized FLADCO on several of their programs and highly recommend doing so to any dealer."

- Michael Fletcher, Venice Toyota, Service Manager

“We've been using FLADCO for a long time and only recently started using their warranty program through United Car Care.  The program allows us to offer vehicle service contracts on cars outside of Ford's ESP and provide a great product to our customers.  I would recommend FLADCO and UCC to any dealer who is serious about reducing their expenses and supplementing their main reinsurance program."

- Ehab Qasim, Sarasota Ford, Finance Director

“I would like to give a special thanks to FLADCO who has helped us through the difficult process of renewing our uniform contract.  They took the time to present all of our options and are always there when we have questions.  We are currently exploring additional areas where FLADCO approved vendors can save us money and provide us quality service."

- Albert Moas, Lehman Hyundai Subaru, Fixed Operations Director

“Since switching to United Car Care about a year ago, our warranty penetration rates have continually increased.  FLADCO is always coming up with new ideas and is there to train any new F&I Managers we hire at any of our three locations.  United Car Care has many profit sharing programs of which FLADCO has set us up for as well.   They are a true partner in our back end success."

- Benji Urra, Dealer Principle Benji Auto Sales

"I love FLADCO, and here are a couple of examples why:

  1. Recently, we were purchasing from several shop supply vendors. When we asked for FLADCO’s help, they offered a single source for all shop supplies at a purchase cost savings exceeding 20% and including the soft savings of vendor consolidation!
  2. FLADCO had its facility vendor complete an audit of all purchases of restroom and cleaning supplies. We were able to eliminate waste and reduce purchase costs by over 10%, for a total savings from waste and purchase costs exceeding 30%.
  3. FLADCO’s influence with their vendors, when needed, has improved our vendor performance and relationships.
  4. FLADCO’s representation, follow-up and continued support from their employees is wonderful. They also look into any concerns or shortcomings from any of the vendor relationships.
  5. Doing business with FLADCO is having a business partner."

    - Guy K Denig, Fixed Operations Director, Century Buick GMC

“We've been with FLADCO since its inception in the Tampa Bay Area.  FLADCO brings the best, most reputable vendors to the table so it cuts through the vendor interview process.  It streamlines billing by giving us another set of eyes to check the nuances of the bill.  A lot of times, a vendor will subtly increase the amount billed over time.  With FLADCO, we have a watchdog."

- Ralph Ghioto III, President, Century Buick GMC

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