Spring cleaning season is a great time to remind service customers to spruce up their cars alongside the seasonal work they do on their homes. Detailing through dealership service departments drives not only new sources of profit but also increases customer satisfaction.
As vehicles get more expensive and loan terms extend to an average of 67 months, GAP insurance is a compelling F&I offering for most customers financing a vehicle. But too often closing the sale is not the end of the story.
A dealership’s detailing department is a great place to secure profits, especially when you have the right tools.We’re excited to be offering a full line of detailing offerings – including tools, systems and training – from Kent Automotive. It’s all designed with your profit in mind. The product line includes:
At FLADCO, we specialize in helping dealerships increase their revenue and capture savings opportunities – all while simplifying and improving customer service with every vendor they use.
A great CRM system does more than provide the basics on your customers and prospects. The latest CRM solutions can help dealerships close more deals, sell more products and keep service bays filled – and do it all in a largely automated way.
We all know that supply chains are frayed worldwide, so a reliable provider of shop supplies is critical these days.
The automotive industry just had a crazy year that included record-setting profits and painful shortages. We enjoyed being part of it – even the most challenging aspects. That’s because working with our dealership partners and elite providers surrounds us with some of the best people in the industry.
GAP coverage is a great tool for delivering value to customers while boosting F&I revenue, but all dealers have felt the pain of chargebacks due to early cancellations.
A Cox Automotive study this month showed that 57% of dealerships face staffing challenges, and 80% expect them to get worse. This is hitting service bays especially hard, where qualified technicians are particularly hard to come by. Coupled with parts shortages, it’s really eating into the bottom line for many dealers.
Kent Automotive is a proven provider for getting dealerships the critical parts they need, but they’re also an innovative partner in the drive for increased profits.