FLADCO News

Delight customers while increasing F&I profits

Posted by Mark Mackson on Sep 22, 2021 8:47:50 AM

RoadVantage has claimed a Diamond Dealers’ Choice award for F&I products for five years running because it delivers profit and increases customer satisfaction. RoadVantage works for dealers in the F&I office, and then keeps delivering for years to come thanks to a customer-friendly claims service that packs outstanding value and builds customer loyalty.

Capture all the service business you can

Posted by Mark Mackson on Aug 25, 2021 8:20:12 AM

As vehicle sales continue at an incredible pace, it’s understandable if the service side of your business is not top of mind. But keeping your service department busy adds a lot to your bottom line while building customer loyalty and generating even more sales floor traffic.

Reynolds & Reynolds’ ReminderTrax makes it easy to send print or e-mail reminders to current or lapsed service customers. The reminders promote your dealership and deliver personalized reminders relevant to each customer, covering things like service intervals, thank-you notes and more.

ReminderTrax is also perfect for connecting pre-owned buyers with your service department because it is not tied to certain vehicles like OEM programs. And as hot as the vehicle market is, you’ll always want more sales traffic. One recent estimate showed that 70% of loyal service customers become buyers at a dealership. Building that loyalty with ReminderTrax is simple and effective.

The ROI on this program is incredible, with a $92 return for every $1 spent. And thanks to online reporting metrics, you’ll be able to determine which pitches are working and fine-tune your tactics.

Contact FLADCO to learn more.

 

Increase PVR without increasing monthly payments

Posted by Mark Mackson on May 26, 2021 11:24:50 AM

Per vehicle retail (PVR) is the best way to measure your F&I programs. Driving that PVR number higher always leads to more profit, but F&I programs usually require customers to increase their monthly payment. AutoPayPlus lets you increase your F&I revenue and help customers pay off loans faster – all without increasing monthly payments.

Attract Buyers and Profits with RoadVantage

Posted by Mark Mackson on Apr 13, 2021 6:00:00 AM

When competing for customers, every edge counts. RoadVantage offers Why Buy Here programs that provide customers with compelling value and costs dealers nothing to implement.

The Right Partner For F&I Results

Posted by Mark Mackson on Oct 28, 2020 1:39:05 PM

As F&I income keeps getting more important, it’s vital to offer products and services that deliver exceptional results – both for your bottom line and for customer satisfaction.

Help customers tame longer loan terms while increasing F&I revenue

Posted by Mark Mackson on Oct 14, 2020 6:00:00 AM

Average loan terms for new vehicles now exceed 71 months, up from just over 69 months a year ago. As terms grow longer, the chances for repeat business can decline, particularly while customers are upside-down on their vehicle.

Open new doors with pre-owned leasing

Posted by Mark Mackson on Sep 16, 2020 1:15:00 PM

We recently told you about a simple way to start offering pre-owned leases with MUSA Auto Finance. They make pre-owned leases as easy as possible, handling decisions in a process that takes seconds, automatically preparing and processing contracts, and delivering funding within 48 hours. That frees up dealers to enjoy all the benefits pre-owned leasing offers:

Put telematics to work on all the vehicles in your lot

Posted by Mark Mackson on Sep 9, 2020 6:00:00 AM

Drivers choose subscription-based systems that help keep them connected and safe on the road while adding a layer of security to their vehicle. While vehicle telematics systems are an ideal F&I revenue opportunity, they also open many recurring revenue doors and automate many aspects of vehicle management for dealers.

Pre-owned leases offer multiple revenue opportunities

Posted by Mark Mackson on Sep 2, 2020 6:00:00 AM

As loan terms grow longer and car prices rise, it’s important to provide customers as many options as possible to close more deals faster.

Boost Profits by Preventing Revenue Leaks

Posted by Mark Mackson on Jul 14, 2020 6:00:00 AM

As dealerships focus on making every penny county, it’s a great time to review all kinds of expenses – especially the ones that don’t appear on your balance sheet. Things like costly chargebacks caused by cancellation of F&I products like GAP coverage.

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