Service departments can clean up with spring cleaning detailing work

Posted by Mark Mackson on Mar 30, 2022 12:50:59 PM

Spring cleaning season is a great time to remind service customers to spruce up their cars alongside the seasonal work they do on their homes. Detailing through dealership service departments drives not only new sources of profit but also increases customer satisfaction.

GAP Insurance That Protects Profits

Posted by Mark Mackson on Feb 24, 2022 11:08:00 AM

As vehicles get more expensive and loan terms extend to an average of 67 months, GAP insurance is a compelling F&I offering for most customers financing a vehicle. But too often closing the sale is not the end of the story.

FLADCO Offers Premium Detailing Products to Drive Profitability

Posted by Mark Mackson on Feb 17, 2022 10:43:12 AM

A dealership’s detailing department is a great place to secure profits, especially when you have the right tools.We’re excited to be offering a full line of detailing offerings – including tools, systems and training – from Kent Automotive. It’s all designed with your profit in mind. The product line includes:

Keep your shop stocked while saving time and money

Posted by Mark Mackson on Jan 26, 2022 10:23:52 AM

We all know that supply chains are frayed worldwide, so a reliable provider of shop supplies is critical these days.

Capture all the service business you can

Posted by Mark Mackson on Aug 25, 2021 8:20:12 AM

As vehicle sales continue at an incredible pace, it’s understandable if the service side of your business is not top of mind. But keeping your service department busy adds a lot to your bottom line while building customer loyalty and generating even more sales floor traffic.

Reynolds & Reynolds’ ReminderTrax makes it easy to send print or e-mail reminders to current or lapsed service customers. The reminders promote your dealership and deliver personalized reminders relevant to each customer, covering things like service intervals, thank-you notes and more.

ReminderTrax is also perfect for connecting pre-owned buyers with your service department because it is not tied to certain vehicles like OEM programs. And as hot as the vehicle market is, you’ll always want more sales traffic. One recent estimate showed that 70% of loyal service customers become buyers at a dealership. Building that loyalty with ReminderTrax is simple and effective.

The ROI on this program is incredible, with a $92 return for every $1 spent. And thanks to online reporting metrics, you’ll be able to determine which pitches are working and fine-tune your tactics.

Contact FLADCO to learn more.


Turn Your Collision Center Into a Profit Center

Posted by Mark Mackson on Sep 12, 2018 6:00:00 AM

Turn Your Collision Center Into a Profit Center

Dealerships that offer collision repair shops have a great potential resource for profitability. With the average collision center performing nearly 30 jobs a week on average, maximizing each transaction can bring sizable benefits and a steady source of solid profit opportunity.

Increase Profitability, Improve CSI with Precision Key Cutting

Posted by Mark Mackson on Aug 30, 2017 6:00:00 AM

By:  Mark Mackson, on August 1, 2017
Read Time = 2 minutes

Whether your dealership is selling new or used cars, you recognize the sales and profit opportunities that lie outside the sale of a car. Consider the profit gained when service and parts replaces a transmission or a set of tires. Or consider the highly profitable finance and insurance department selling loans, leases and extended warranties.

6 Things to Look for in an Electronic Key Control System

Posted by Mark Mackson on Aug 30, 2017 6:00:00 AM

KeyTrak, Inc.
By:  Susan DeSantis on June 15, 2017
Read time = 2 minutes

Nearly every dealer will tell you how proud they are of the jobs they create in their community. Yet every dealer will also tell you those jobs are continually under threat should they suffer a major financial loss – including theft – that could irreparably damage their business.

One often overlooked source of theft in the dealership is the mishandling of vehicle keys.

Are Additional Service Dollars Slipping Through Your Fingers?

Posted by Mark Mackson on May 10, 2017 6:00:00 AM

Are Additional Service Dollars Slipping Through Your Fingers?

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